I saved up a large sum of money over the fall and winter to buy a new Martin guitar. Yes, I was excited. And the day came a few weeks ago when I was ready to make the purchase. I called, I confirmed, I committed. The invoice was paid in full, the guitar was being built, and the anticipation was being pumped. And the day came when the guitar was delivered. I could hardly believe the sound, the feel, the smell of the guitar that I’d waited so long for. There was one small problem. The problem came by way of a hairline crack on the neck on either side of the nut. With a little pressure and some lack of concern, the headstock could’ve come completely apart from the neck. And that, my friends, was not a desired quality. So I had to make the call… to the customer relations department of the C.F. Martin & Co. guitar company. After a very short time, there was an action plan. I was to pack my beloved guitar up just as I had received it, call UPS, then wait for them to come and get it. And today, that happened. Now I wait. It sounds like within a few days, I should have another instrument, unblemished and perfect. I’ll keep you posted as information comes in. Oh. Just so it’s clear, I did wet myself when I noticed the crack.
Easy Come, Easy Go